To claim on your ticket protection, you must either visit www.ticketplangroup.com/refund-application-form and complete an online refund application form, or write to them at:
TicketPlan Ltd
Evolution House
New Garrison Road
Shoeburyness
Essex
SS3 9BF
For more information regarding the Terms and Conditions of this ticket protection, please visit: https://www.lovetheatre.com/information/ticket-insurance