Booking & Orders

Your Order

• My name is on the tickets, but someone else is going to the event. Will that be a problem?
• What should I do if I haven't received my email confirmation?

Ticket Delivery

• Do I have to print out my tickets if I have a PDF eTicket?
• What is an eTicket?
• When will I receive my tickets?

Ticket Protection

• How do I claim my TicketPlan protection?
• Can I buy insurance for my tickets?

Exchange & Refunds

• Can I have a refund or exchange?
• How do I get a refund for my booking if my event is cancelled?
• I haven't had my refund yet, what should I do?