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Bad Weather Can I get a refund due to bad weather?

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Booking & Orders

  1. LOVEtheatre Help Centre
  2. Booking & Orders

    Booking with LOVEtheatre

  • How do I know if there are any restrictions on the seats I am purchasing?
  • I received an error message when booking but the funds are showing as pending, what do I do?
  • Can I book access tickets with LOVEtheatre?
  • My name is on the tickets, but someone else is going to the event. Will that be a problem?
  • What should I do if I haven't received my email confirmation?

    Your Tickets

  • How do I access my eTickets?
  • Can my tickets be sent separately?
  • I have tickets for a show at a Nimax Theatre, how do I get my tickets?
  • Do I have to print out my tickets?
  • What is an eTicket?
  • When will I receive my tickets?

    Ticket Protection

  • Will the ticket protection still be valid if I exchange my tickets to a different date?
  • Can I remove the ticket protection from my order?
  • Can I add the ticket refund protection to an existing booking?
  • How do I claim my TicketPlan protection?
  • Can I buy insurance for my tickets?

    Exchange & Refunds

  • Can I have an exchange?
  • Can I upgrade my tickets?
  • Can I resell my tickets?
  • What are my options if I can't make a show due to bad weather?
  • What if I can’t make it to the show?
  • Can I have a refund?
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